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Privacy Policy

Last updated: July 2025

Your privacy matters to us. This policy explains what data we collect, how we use it, and what rights you have over your information.

1. Information We Collect

When you register as a Kruver, we collect your full name, email address, phone number, city, WhatsApp number, and EcoCash number. When you participate in campaigns, we collect screenshots submitted as proof of sharing, view counts, and participation timestamps. For advertisers, we collect company details, contact information, and campaign briefs. For identity verification (KYC), we may collect government-issued identity documents including your National ID, Passport, or Driver's License.

2. Identity Verification (KYC) Data

To ensure platform integrity, prevent fraud, and build trust within the Kruve community, we require Kruvers to undergo identity verification. When you choose to verify your account, you may submit one of the following government-issued identity documents: National Identity Card, Passport, or Driver's License. These documents are uploaded securely, stored in private storage with restricted access limited to authorized administrative personnel involved in the verification process, and used solely for identity verification purposes. We do not share your identity documents with advertisers, third parties, or any external organizations. We retain these documents only for as long as necessary to maintain your account's verification status.

3. How We Use Your Information

We use your information to operate the Kruve platform, verify campaign participation, process EcoCash payouts, communicate campaign opportunities via WhatsApp, and improve our services. We may also use aggregated, anonymized data to provide advertisers with campaign performance analytics (e.g., city-level reach data).

4. WhatsApp Number Usage

Your WhatsApp number is used solely to deliver campaign content and platform notifications. We do not sell your WhatsApp number to third parties. Campaign content is sent only for campaigns you have opted into.

5. EcoCash Number

Your EcoCash number is used exclusively for processing earnings payouts. It is stored securely and never shared with advertisers or any third parties.

6. Data Sharing

We do not sell your personal data. We may share anonymized, aggregated campaign performance data (such as total verified views per city) with advertisers. Your individual identity is never disclosed to advertisers. We may share data with law enforcement if required by Zimbabwean law.

7. Data Security

We implement industry-standard security measures to protect your personal information. All data is stored on secure servers. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Cookies

Kruve uses cookies and similar tracking technologies to maintain your session, remember your preferences, and analyze platform usage. You can control cookie settings through your browser, but disabling cookies may affect platform functionality.

9. Your Rights

You have the right to access the personal data we hold about you, request corrections to inaccurate data, request deletion of your account and associated data, and opt out of marketing communications. To exercise any of these rights, contact us at hello@kruve.co.zw.

10. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a notice on the platform. Your continued use of Kruve after changes constitutes acceptance of the updated policy.

Questions about our Privacy Policy? Contact us